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Service contract sales & operations software

Run vehicle and home service contract sales from one purpose-built CRM

Vector CRM gives companies that sell and manage service contracts the software to import campaigns, work leads, quote coverage, collect payments, generate contracts, and track performance—without stitching tools together.

For sellers and call centersFor administrators and operations

Vector CRM

Service contract sales workspace

One operating system for the business

Leads · Quotes · Contracts · Payments · Reporting

Software for call centers, sales teams, administrators, and multi-product service contract companies

Campaign-to-contract workflows
Vehicle and property context
Unified payment operations
Cross-product performance reporting
Role-based team controls

Two Markets. One Platform.

Two product lines. One sales operating system.

Give each sales workflow the industry context it needs while keeping leadership, operations, payments, and reporting on one shared software platform.

Vehicle service contracts

Keep every lead, vehicle, quote, and contract moving

Give VSC teams a vehicle-aware sales workspace for high-volume lead intake, coverage quoting, payment plans, contracts, and partner-ready operations.

  • Vehicle and VIN context
  • Dealer and program controls
  • Campaign ROI by make and model
Explore vehicle service contracts

Home service contracts

Make home protection sales easier to understand and manage

Organize homeowner and property context, eligible plans, coverage selections, contracts, payments, and follow-up in one clear workflow.

  • Home and homeowner context
  • Systems and appliance coverage
  • Renewal-ready customer history
Explore home service contracts

The Shared Platform

Everything your protection product team needs to move in sync

Generic CRMs track contacts. Vector CRM connects campaigns, product context, pricing, payments, contracts, reporting, and partner workflows for both vehicle and home coverage.

Campaign Intake Built for Volume

Bring in direct-mail, digital, partner, and vendor leads in large batches, validate the data, and preserve source costs from day one.

Product-Aware Customer Records

Keep customer, vehicle or property details, coverage context, notes, dispositions, and activity together so reps have the full story before every call.

Contracts, Pay Links, and Payment Plans

Move from quoted coverage to signed sale with contract workflows, customer-facing purchase links, down payments, monthly plans, and stored payment methods.

ROI Reporting Across Product Lines

Track product, state, salesperson, campaign, intake quality, commissions, and payment activity from the same source of truth.

Teams, Roles, and Accountability

Give agents, team leads, support reps, managers, dealers, and admins the right view with role-based permissions, team rosters, and audit history.

Admin Controls for Protection Operations

Manage programs, pricing, payment gateways, email templates, branding, dispositions, and workflow settings without engineering help.

One Connected Workflow

From lead file to sale-ready contract

Vehicle and home service contracts have different details, but the software behind each sale should keep reps, managers, administrators, and partners equally aligned.

  1. 01

    Bring in demand

    Import high-volume lead files, assign ownership, preserve source costs, and keep channels, partners, and campaigns organized.

  2. 02

    Work the lead

    Reps see the customer, vehicle or home context, disposition history, notes, pricing, and follow-up path in one guided workspace.

  3. 03

    Close the contract

    Quote the right coverage, capture payment details, support payment plans, send purchase links, and prepare the contract data partners need.

  4. 04

    Measure the outcome

    Managers get revenue, conversion, ROI, commissions, product, campaign, and payment reporting without rebuilding the story in spreadsheets.

Revenue Intelligence

See what is working across every product, team, and channel

Vector CRM ties sales outcomes back to acquisition costs, campaign source, product line, rep activity, and payment status so leadership can make decisions from real operating data.

  • Performance by the dimensions that matter

    Product, state, salesperson, campaign, intake source, team, and payment views are ready for daily management.

  • Automated report delivery

    Schedule recurring report emails for the teams and report types each user is allowed to access.

  • Exports for partners and analysis

    Download reporting data or prepare partner-ready contract exports for finance, administrator, and operational workflows.

Performance overview

All protection products

Vehicle

Product performance

Home

Product performance

Campaign contribution

A clear source-to-sale view

Control and Compliance

Built for companies handling real customer, contract, and payment data

Protection product operations need speed, but they also need accountability. Vector CRM keeps permissions, payment flow, and history close to the work.

Tenant-Aware Controls

Subdomain-aware branding and configuration help each organization operate in its own environment with the right settings and workflows.

Payment Data Protection

Payment workflows are designed around tokenization and gateway routing so teams can sell without casually exposing sensitive card data.

Role-Based Permissions

Agents, team leads, support, dealers, managers, and admins can each be limited to the screens and data their work requires.

Disposition and Activity History

Lead notes, status changes, team assignment changes, and contract activity give managers a clearer trail of what happened and when.

FAQ

Questions protection product teams usually ask first

See the software behind a better-run service contract operation

Bring how your company markets, sells, funds, and manages vehicle or home service contracts. We will map your lead intake, sales process, payments, reporting, and partner handoffs to one connected platform.

  • Workflow review
  • Product and campaign mapping
  • Reporting and ROI walkthrough
  • Admin and permissions review

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